Shipping policy

Shipping Policy

We aim to provide you with the best shipping options and ensure your order is delivered in a timely manner. Please review the details below for how we handle shipping at ESP Detroit.

1. Shipping Locations
We currently ship within the United States. At this time, we do not offer international shipping.

2. Shipping Costs
Shipping costs are calculated at checkout based on the weight and destination of your order.

3. Processing Time
Orders are processed within 1–3 business days, Monday through Friday. Once your order is processed, we’ll send you a confirmation email with tracking information.

4. Delivery Time
Shipping typically takes 3–7 business days, depending on your location. Please allow extra time during peak seasons or for deliveries to remote areas.

5. Shipping Carriers
We ship through USPS and UPS. You can select your preferred carrier during checkout.

6. Tracking Your Order
As soon as your order ships, you'll receive an email with tracking details to monitor your package.

7. Lost or Damaged Shipments
We are not responsible for lost, stolen, or damaged packages. If your package is lost or damaged in transit, please contact the shipping carrier directly. We’ll do our best to assist you with filing a claim if needed.

8. Returns and Exchanges
For information about returns or exchanges, please see our Return & Refund Policy.